Apparently if you clicked "I Accept" on the new TOS pop up, that's what will re-enroll you if you had previously cancelled. Cancellations: Latest Info, Common Issues, & Preventative Measures : MoviePassClub
for the love of god. i sent another reply to my "help desk ticket" which i'm sure will get ignored. this is just ridiculous. i'm going to have to take it up with my bank.
Complain to the better business Bureau. This WILL end up going to a settlement and any proof you have of their malpractice will help you down the road.
BBB is kinda BS... Slammed by the government, A-rated by the Better Business Bureau From what I gather you can pretty much buy a good rating and companies routinely get bad ratings for not paying the BBB membership fees.
Don’t remember if I renewed the TOS, didn’t cancel either, but that email I got is shady as hell and I’m done postponing my cancellation. Thankfully I checked because my subscription renews tomorrow. Hurry up, Regal.
Remember yesterday when I was like its all good I wanna see Slenderman anyway? Yeah there are no theaters even coming up on my list and any movie I select just says no showtimes. Now I'm upset, haha.
Yesterday was Slender Man day, today is Mission Impossible day. Curious what movie they exclusively feature tomorrow!
Phones closed early today apparently. I tried to call at 3:30 pm and they were already closed. Hopefully those poor customer service reps all quit on this shitty company.
Everything supposedly changes tomorrow, right? I've only gone twice since June but I haven't been able to use it in either instance. I'm on annual, so I don't want to switch to A-List until it's about to renew.
Either tomorrow or one month from today. Their sketchy wording makes me think it’s not going to be either though.
The way I understand the sketchy ass wording. It begins rolling out tomorrow, and when your billing cycle rolls around that's when it switches. So for me I should still have "one a day" until like September 10th
I meant more for the annual users/blackouts. Hopefully they eliminate blackouts for all annual users tomorrow but with the sketchy wording I could see blackouts sticking around for good.
THEY PUT ME BACK ON ACTIVE FOR ACTIVE FOR A 3RD TIME I AM ANGRY i literally have two cancellation emails so how did they put me back a 3rd time