Advertising Reporting Bug

Discussion in 'Help and Feedback' started by Jason Tate, Nov 14, 2018.

  1. Jason Tate

    chorus.fm @jason_tate @encorepodcast Staff Member

    As written about here, we’ve been rolling out a new ad partner on the website this week.

    Our ad partners, @Advally, now have an account on this website. It will be monitored by their team to check for misbehaving ads on the website.

    If you ever see an ad that does something it shouldn’t: redirect, auto play music, or anything like that, please let me and them know ASAP. If you can get a screen shot of it and the link that it sent you to, that is super helpful.

    You can message or tag the advally account directly and they’ll take care of it. You can also post about it in this thread if you would like.

    The goal is to not have any of that shit on the site, so I apologize for any inconvenience as we work out the bugs and kinks as we roll everything out. It’s a work in progress!
     
    Advally likes this.
  2. Advally

    Advally Ad Ops Verified

    Hey! Thanks so much for the introduction.

    As @Jason Tate Said - We want to capture, diagnose and fix any ad issues that you guys see as fast as is humanly possible. I completely understand that a poor ad experience doesn't work well for anyone, and we are here to own that experience and make it work fantastically!

    We're going to be monitoring this thread, as well as PMs, etc - so posting up here or sending a PM is ideal. Jason is absolutely right that the more information you can give us, the faster it will allow us to get the problem solved!

    Also feel free to ask any questions you might have about ads, always love educating people on how the industry works!
     
    Jason Tate and scottlechowicz like this.
  3. Zilla

    Trusted

    I got this today.
     

    Attached Files:

    Jason Tate likes this.
  4. Jason Tate

    chorus.fm @jason_tate @encorepodcast Staff Member

    (I'm learning a lot of people use Chrome on iOS and this was not a thing I knew about.)
     
  5. ChaseTx

    Cod bless us, every one Prestigious

    Screenshot_20181115-120757_Chrome.jpg Just got one of these
     
  6. Jason Tate

    chorus.fm @jason_tate @encorepodcast Staff Member

    to be honest I want a Costco gift card.
     
    Henry and KidLightning like this.
  7. Jason Tate

    chorus.fm @jason_tate @encorepodcast Staff Member

  8. Advally

    Advally Ad Ops Verified

    Jason Tate likes this.
  9. ChaseTx

    Cod bless us, every one Prestigious

    Nothing since this one
     
  10. Advally

    Advally Ad Ops Verified

    Still looking good after the weekend?
     
  11. Zach

    Regular

    Encountered some spam on the home page (not forums) today. On iPhone X, using Safari
     

    Attached Files:

  12. Jason Tate

    chorus.fm @jason_tate @encorepodcast Staff Member

  13. Advally

    Advally Ad Ops Verified

    Sidebar - I use iOS and absolutely refuse to ever open Safari, unless I'm testing broken ad creative. :) Definitely a thing... Apple hardware is a thing of beauty... but a lot of their software is terrible.

    Is what you saw fairly similar to what you've seen other users report?

    I'm really sorry that this is happening right now.

    This is basically the new frontier of what used to be Forum Spam. Remember how bad that was for a while?

    Similar type of problem - the bad actors go for massive scale, with very few successful returns.. but enough to get their goals accomplished. Every time you put a new block in place, they find another hole... and you fight this battle endlessly.

    The good news is - like Forum spam, the protections against these things are getting insanely good. Each and every time we crush one of these things, it shuts down another pathway.

    Thank you very much to everyone here for reporting these things. With your help, we'll have 'em all taken care of in nothing flat!
     
    Jason Tate likes this.
  14. Zach Nov 23, 2018
    (Last edited: Nov 23, 2018)
    Zach

    Regular

    Yes all I’ve gotten is the “you’ve won $1000”.”

    What can I say, I’m a lucky guy

    Edit: just downloaded chrome to try it out and received the spam halfway through logging in
     
  15. Advally

    Advally Ad Ops Verified


    What I'm really curious about is if you actually ever got the $1,000.

    Seriously though - we've been monitoring an enormous attack that came in over the Thanksgiving weekend, which is finished now.

    LMK if you're seeing anything else that is an issue!
     
    Jason Tate likes this.
  16. Zach

    Regular

    For sure!
     
  17. xapplexpiex

    I am nobody Prestigious

    A5371BAF-FCB6-45DB-A4C1-65410347994B.png
    I got this redirect on the mobile site.
     
  18. Zach

    Regular

    Same
     
  19. Advally

    Advally Ad Ops Verified

    We put some more blocks in place, anything since you saw that one?
     
  20. xapplexpiex

    I am nobody Prestigious

    No
     
  21. Zach

    Regular

    Not for me either
     
  22. Jacob

    Untrusted Prestigious

    C97EF884-5EB8-4A95-BF18-70307B59A422.png
    Got a ton of attempted pop ups. Only one went through.Chrome on iOS
    @Advally