This article has been imported from chorus.fm for discussion. All of the forum rules still apply. Casey Newton, writing at The Verge: Over the past three months, I interviewed a dozen current and former employees of Cognizant in Phoenix. All had signed non-disclosure agreements with Cognizant in which they pledged not to discuss their work for Facebook — or even acknowledge that Facebook is Cognizant’s client. The shroud of secrecy is meant to protect employees from users who may be angry about a content moderation decision and seek to resolve it with a known Facebook contractor. The NDAs are also meant to prevent contractors from sharing Facebook users’ personal information with the outside world, at a time of intense scrutiny over data privacy issues But the secrecy also insulates Cognizant and Facebook from criticism about their working conditions, moderators told me. They are pressured not to discuss the emotional toll that their job takes on them, even with loved ones, leading to increased feelings of isolation and anxiety. This story is terrifying. Expand - View Original
This headline got me real excited for a moment. I was expecting to read The Secret Lives of the Freemasons
I mean we probably don’t know the whole story of how Facebook was (in terms of data privacy, how things work behind the scenes, etc) when it first started but man I feel like it has got insane over the past 15 years.
The tough part here is that all there are enough brutal people in the world to need this level of moderation. Kind of a dismal view of humanity and I can’t imagine being bombarded with that every day
I imagine working there is kind of like an ultraviolence vibe from Clockwork Orange...it seems unsettling.