Been playing Tracher both in Overwatch and HoTS. Shes so lovable and cute but surprisingly effective as an offensive hero in both games. I'd bet anything Winston will be the next HoTS Overwatch representative.
Yeah I got a legendary skin for Reaper and I just started forcing myself to play as him just to get some use out of it haha.
I got the legendary skin for Zarya called Industrial and I have never used her once at all and don't have any plans to ether.
I feel like if I got a legendary skin for Junkrat, it would be a huge bummer because I like his normal skin better than either of the alts.
I kept typing GROUP UP WITH ME in the text chat to my teammates since I was a Reinhardt and we were facing off against two Torbjorns and a bastion but no one listened to me. I kept blocking all this damage just for none of my teammates to be there to help at all since they were running off on their own besides the mercy.
I too am on PS4 as CoffeeEyes17 haven't really found a main yet but I usually play whatever the team needs
Get really good at 1 character in each of the four categories, that way you can fill in a role even though you're still learning. You'll learn maps and other heroes abilities just from repetition.
Take the time to learn all the heroes. You should be comfortable playing all of the different roles, because the character you play will change (often mid-game) depending on the rest of your team, the map, and the enemy team. Also don't be afraid to die. This isn't a game where you're just trying to get the highest K/D -- as long as you're supporting your team and going after the objective, you're doing your job.